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Record fine for ''Serial underpayers''03-Apr-2012

Record Victorian penalty as shoe store operators fined $220,000 The former operators of a chain ..

Inspire Success eNewsletter - Counsel & Exit (Having the difficult conversations)07-Mar-2012

This month our focus is on those difficult conversations that we sometimes must have with our people..

Inspire Success eNewsletter - OHS Harmonisation special02-Feb-2012

Inspire Success January newsletter focussed on the harmonisation of the Workplace Health & Safet..

Inspire Success proud sponsor of Jobs on the Coast30-Sep-2011

We are proud to announce that Inspire Success have joined us as the third main sponsor of JobsOn..

Inspire Success wins Central Coast Business Excellence Award 201102-Sep-2011

We are very honoured to have been awarded the inaugural Micro Business Award 2011 for the Central Co..

Backpay of $500k ordered by Fair Work Ombudsman15-Mar-2011

A Melbourne fruit and vegetable retailer has been forced to backpay 265 workers over $500,000 in wag..

Public Holidays - Easter and Anzac Day07-Mar-2011

Hows this for a coincidence - in 2011, both Easter Monday and ANZAC Day fall on Monday, 25 April! ..

Inspire Success wins Micro Business Award 201021-Oct-2010

Inspire Success wins Micro Business Award 2010 for the Wyong Regional Chamber of Commerce. We a..

Company director fined over underpayments03-Aug-2010

A Sydney company director has been fined $16,900 for his involvement in the underpayment of eigh..

Hamilton transport company fined for underpaying truck driver03-Aug-2010

A transport company at Hamilton in South-West Victoria has been fined $25,000 for underpaying on..

Inspire Success

Providing hints, tips and ideas that help you maintain high performing workplaces that are customer focussed and free of conflict

IT Security in the Workplace – our TOP 12 Tips

Kate Cahill - Friday, January 20, 2012

For the next few months we will discuss a different safety topic for IT within your company. This month we look at the office desktop and the security issues to be mindful of.

We all know that IT security is extremely important, it is essential to protect your business from a data breach. Here are our TOP 12 tips to help keep your confidential information secure on office desktops.

  1. Every employee should have their own profile set up and all logins should be protected with strong passwords which need to be changed every 4-6 weeks;
  2. Every time employees leave their desk, they should log off. Screen savers should also be set to log users off after a few minutes of inactivity;
  3. Login details and passwords should not be written on pieces of paper and never written on a post it and stuck to computer screens;
  4. Educate staff about your IT security, keep up to date with what scams are happening currently in the computer world and let staff know what to be careful of and monitor this;
  5. All information on a business network should be saved to a central location to reduce risk;
  6. Have a good privacy policy and make protecting sensitive data a part of the company culture;
  7. Use a good firewall and a secure wireless connection;
  8. Keep anti-virus and anti-spy ware software up to date. Most small businesses have anti-virus and anti-spy ware software in place, but forget or neglect to make sure they have the latest versions or the latest updates, which can open the business up to all sorts of data security breaches;
  9. Keeping computers up-to-date individually is time consuming and can create inconsistencies in the business. Having a network server centralising the rollout of software patches and updates makes managing a network far easier;
  10. Make sure you and your employees only download applications that come from reliable sources. Because applications (e.g., games, mobile apps) may contain viruses, spy ware etc, it's important to know and trust the source of an application before downloading it;
  11. If you outsource any critical functions or store information offsite, ensure you vet third-party security practices such as cloud providers or ISPs. You are still responsible for that data and should ensure the third party is secure.;
  12. Have very specific policy developed around this area of your business. Set standards with new employees, check often and ensure that you follow your policy to the T.

Is this something that could be an issue at your place? Inspire Success is all about implementing practical solutions that help create high performing workplaces which are customer focussed and free of conflict - no matter what size your business is. Contact Rae Phillips at Inspire Success for further information raephillips@inspire-success.com

Getting Staff to Work: Reducing Absenteeism

Rae Phillips - Friday, October 28, 2011

It seems that absenteeism is causing a lot of stress for many of us – not only because employees who are consistently absent or late to work cause headaches, but they also impact on our bottom line!

Here are our top 5 tips for reducing absenteeism at your place:

1. Set standards of attendance
Start right at the start –your induction and your leave policy should outline what you expect if they are going to be late or are not able to get to work. For example employees should;

  • tell their manager they will be absent;
  • phone their manager within a certain time-frame to advise why they are unable to make it to work, the nature of their illness and when they expect to return;
  • know that they will be contacted if you haven’t heard from them about why they are absent; and
  • provide certain evidence that they are unfit for work i.e. a medical certificate or statutory declaration, in a certain way and within a certain time-frame.
2. Keep an eye on why people are absent
Collect information on patterns of absence, regardless of how many employees you have. Only with these statistics are you going to know if you have an issue in your workplace. Keeping an eye on these trends can assist you to:
  • identify if you have a problem with absence at your workplace;
  • determine what type of absence usually occurs in your workplace i.e. is it mainly Monday morning ’sickies’ or cases of longer-term sickness?; and
  • highlight patterns in absence levels. For example, are absence levels higher in one particular team or at a specific time of year?
3. Conduct return to work interviews
For longer term absences, a return to work interview allows you to determine whether the employee is able to return to their duties and if modifications to their duties are required. It also assists you to determine if there is enough reason for disciplinary action. The focus on their absence gives notice to the employee that it hasn’t been noticed. Of course this will depend on the employee’s absence record, and any patterns.

4. Promote opportunities for flexible work
We know it is a legislated requirement, but why not be a trail blazer and help employees achieve a balance between their work, family and lifestyle commitments? There are lots of statistics that show that work-life balance reduces absenteeism. Just looking at your workplace and the roles differently might unearth a few opportunities to work flexibly that you didn’t know existed.

5. Make the job as good as it can be
Research suggests our people spend only 20%, or one day each week, doing tasks for which they have a genuine aptitude. Of course they are busy all the time. You can add real value and unearth strategies to engage and fulfil your staff by identifying roadblocks and helping remove them. In your informal discussions ask, "How can I help make your job more fulfilling, engaging and productive?"

These conversations with your people have economic benefits. All investments yield a return. How can you get your staff to work?

What sort of Leader are you?

Rae Phillips - Monday, October 19, 2009

Think about the great leaders you know. How do they Inspire Success?

They are able to attract the best people, retain them and keep them engaged in their business for improved performance.

Organisations that can rally their people together can achieve rewards way above the competition!

Whether you are a business owner, CEO, Managing Director or the People Specialist, you are in the position to make a difference in these challenging economic times.

A thriving, recession proof company values their employees. Other companies will follow the traditional approach of laying off staff.

Some very talented people will be let go by your competitors and there is no better time to add their skills and experience to your team. They may bring some much needed, fresh thinking and ideas to your business.

At the same time, your current staff morale will remain high, as they won't feel threatened by impending layoffs. Leave those concerns to your competitors!

Think about how you make a positive customer experience. Front line employees in customer service, delivery, purchasing, operations, and sales often have powerful money saving ideas at their fingertips.

Now is the time to do something differently.

Why not be the one leading the pack out of this challenging economic time?


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