Selecting the people
The first step is to select the best candidate for the job – that can’t be too hard right? The Key Recruiting Criteria (KRC) are critical here. In selecting the candidate make sure you have a detailed interview process, testing if required and conduct reference checks. In the interview process your company’s missions, values and goals should be at the forefront and a positive image of the company presented at all times. It is also essential to offer a competitive remuneration package if you want to attract the best talent and retain them once they join.
While offering excellent benefits and competitive salaries is part of the recruitment process, delivering a great working environment is hugely important also. Employees want to work in a positive environment, and showing them that you have that can go a long way towards gaining their interest in working for you. Word spreads quickly, and if your company has a reputation as being a great place to work, you'll find that qualified applicants will want to work for your company.
Work environment:
A positive work environment is important for employees’ mental and emotional health and can mean that employees take pride in their job activities and have loyalty to their work. Employees who are happy in the workplace will be more effective than those who are not. Aim to make yours a workplace where there is fun - (casual Fridays, work-life balance, having a social committee, celebration of birthdays and special events in employees’ lives etc) How will you recognize and celebrate your employees' accomplishments?
Think about how you can engage your employees and make them feel that they are a vital part of the business, that their hard work is appreciated? Engaged employees usually express greater job satisfaction, are more productive, stay with the company longer, and are committed to the overall success of the business. Managers should also allow their employees to be involved in any decisions that directly affect their jobs.
Onboarding and ongoing training/development:
"The direction in which education starts a man, will determine his future life" - Plato, Greek Philosopher
when an employee joins your business, Onboarding (induction training) is very important and it should start in their first week and continue over the first month. Onboarding should include information on your company’s history, goals and values, health and safety and the company policies and procedures. If it is done well, the Onboarding process can engage and motivate new employees from day one. Including a number of employees at different levels in the business will get good results with your people. Your people need to feel they are part of a team and that there is room for them to grow.
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